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Returns
Return handling
3
I would like to return an item!
My order could not be delivered. How do I proceed now?
What does 14 days return policy mean?
Claims
5
My item is damaged, how do I proceed now?
I would like to cancel my order!
I do not like one or more items. What can I do now?
How so the return criteria are so strict?
Can I try colors or products?
Exchange and replacement
2
How long will it take to receive my replacement item?
Can I exchange an item for a different color?