I'm sorry that you need to return the product. If the product is unopened, you are welcome to return it to us. Please use the enclosed return form. The costs for the return are borne by yourself.
Register your Rücksendung here: REQUEST RETURN
IMPORTANT
The costs for the Rücksendung always go COSTS OF THE SENDER and must be taken over therefore by you übernommen or are charged to you.
Only unöffnete products are entitled to Rücksendung. Products that have been opened or used are in any case excluded from return. Each Rücksendung is controlled - used or geöffnete products are charged to you and disposed of for reasons of hygiene liable to pay the costs.