If you have not received an order confirmation, this can have several reasons.
Have you already checked your spam folder? Maybe your order confirmation ended up there.
Or maybe the devil has simply crept into your e-mail address? In this case, it is best to contact our customer service. They will change your e-mail address quickly and easily.
Another possibility is that your order process was not completed. This happens, for example, if there were problems with the payment. In this case, too, it is best to contact our customer service so that the issue can be resolved quickly.